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Meet the Staff

Contact the Student Success Center and Disability Services. 

Students waiting in the Success Center

Stephanie Hopkins Stephanie Hopkins, Ed.S., Director

Ms. Hopkins began her career at MSSU in 1995.  She has earned a Bachelor of Science in Business Administration with an Emphasis in Marketing from Missouri Southern State University, a Master of Science in Human Resource Development and a Specialist in Education with an Emphasis in Industrial Education from Pittsburg State University.  Before becoming the Director of the Student Success Center in 2011, she held previous positions at MSSU as a Financial Aid Counselor, Student Accounts Manager, and Academic Support Specialist.  In addition, she has taught the University Experience class, College Academic Skills, Tutor Training, and Leadership and Professional Development classes.  Ms. Hopkins serves on various committees on campus.  She oversees the general operation of the Student Success Center. In 2013, she received the Superior Service Award from MSSU.  In her free time, she enjoys spending time with family and friends, exploring new places, yoga, and shopping.


Room: Hearnes Hall Room 301M

Phone: 417-625-9670

Fax: 417-659-4456


Lori Musser Lori Musser, Ed.S., Coordinator of Student Disability Services

Mrs. Musser holds a BS degree in Education from Missouri Southern, and a Master of Science in Counseling and one in Educational Administration, both from Missouri State University.  She also holds her Specialist degree in Educational Leadership, also from Missouri State University.  Before becoming the Coordinator of Student Disability Services in August, 2012, Mrs. Musser spent 25 years as a public school educator in the Joplin, Missouri area.  Mrs. Musser is excited about her second career in higher education and passionate about helping students with disabilities have full access to all university experiences.  In her free time, she enjoys cooking, fishing and being a Grandma.



Room: Hearnes Hall Room 301N

Phone: 417-625-9516

Fax: 417-625-4456


Craig Thompson Craig Thompson, M.Ed., Academic Skills Specialist

Mr. Thompson has a Bachelor of Arts in English, with a creative writing emphasis, and a Master of Science in Education – Curriculum and Instruction, both from the University of Missouri – Columbia. Before becoming the Academic Skills Specialist in July of 2016, Mr. Thompson served as International Admissions Counselor in the International Admissions office. He has also taught in MSSU’s International English Program as an adjunct instructor. He enjoys writing and, when he has the chance, exploring big cities and old bookstores. Before moving back to Joplin, he lived in Taipei, Taiwan, for ten years



Room: Hearnes Hall Room 301C

Phone: 417-625-9558

Fax: 417-625-4456


Glenda O Dell Glenda O'Dell, Administrative Assistant

Ms. O’Dell is the Administrative Assistant in the Student Success Center and has held this position since August 2010. She graduated in May 2016 with a Bachelor of General Studies with minors in Graphic Design and Studio Art.  She serves as a public official in the state of Missouri and Kansas as a Notary Public. Glenda is a member of NNA (National Notary Association), AAN (American Association of Notaries), and Notary Rotary. Glenda enjoys working with all the students but, especially our tutors and note takers.  Glenda enjoys traveling and spending time with her grandchildren.



Room: Hearnes Hall Room 301F

Phone: 417-659-3725

Fax: 417-659-4456