Office Hours

Monday - Friday
8:00am - 5:00pm


Hearnes Hall Room 105
Phone: (417) 625-9381
Fax: (417) 659-3733
Email: bursar@mssu.edu

Mail Payments

Bursar's Office
Attn: Cashier
3950 E. Newman Road
Joplin MO 64801

Frequently Asked Questions

Do you have a question you don't see here?  Contact us

When should I expect to receive my bill?
The Bursar's Office does not mail bills.  Tuition and fees are charged upon enrollment and are immediately viewable through LioNet.


What is a student account?
This is the accounts receivable account for each student containing all individual student transactions with the University.


What if I need a bill for my parents or a third party?
An official bill is available via LioNet.  The Bursar's Office can also generate a bill for you, just stop by or call our office and we would be happy to help.


Who should I notify if my charges are going to be paid by an outside agency?
Please communicate this information to the Bursar's Office by submitting your billing authorization, scholarship letter, etc. prior to the fee payment due date.  Letters/authorizations should include:

  • Name of entity paying your account
  • Specific costs or amount the sponsor will pay
  • Semester the award will pay
  • Information for where to send billing, if requested

Letters or authorizations should be provided for each semester that an outside agency will be paying your account. 


When is payment due?
Payment due dates are posted in two places:

  • Our Important Dates page
  • In the Schedule of Classes

Announcements are also made through Campus Announcements in LioNet.


My account should be paid with financial aid, is there anything I need to do?
Students need to ensure that their financial aid process is complete, ready to process to their account, and is enough to pay their account in full.  Students should be sure there are no unsatisfied requirements for their financial aid (this status can be checked in LioNet), and should ensure that their financial aid is in an "authorized" status.  To be authorized, financial aid awards, and terms and conditions must be accepted.


I have more than enough financial aid to pay my student account.  How do I get the remainder?
Disbursement of financial aid begins the first day of the third week of classes and runs the first day of each week thereafter.  The Bursar's Office then processes and generates residual checks that are made available to students each week.  All checks are printed with the mailing the address you have on file with the Registrar's Office, checks are available for pickup, for a short time, each week prior to mailing.  For pickup times, students should consult their LioNet announcements.


I received a scholarship check.  What do I do with it?
Scholarship checks from outside organizations should be taken to the Bursar's Office.


May I keep a credit balance on my student account?
No, credit balances are automatically refunded to you.