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Frequently Asked Questions

Bursar Department

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When should I expect to receive my bill?
The Bursar's Office mails bills periodically prior to the semester due date.  To view and print the most accurate bill students should utilize the Student Bill option in LioNet.  For instructions on how to view and print your bill in LioNet click here.

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What is a student account?
This is the accounts receivable account for each student containing all individual student transactions with the University.

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What if I need a bill for my parents or a third party?
An official bill is available via LioNet.  For instructions on how to view and print your bill in LioNet click here.  You also have the option to make your parent(s) an authorized user at www.mssu.edu/paymybill so they may view your bill online.  For instructions on how to set up an authorized user click here.  The Bursar's Office can also generate a bill for you. Just stop by or call our office and we would be happy to help.

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Who should I notify if my charges are going to be paid by an outside agency?
Please communicate this information to the Bursar's Office by submitting your billing authorization, scholarship letter, etc. prior to the fee payment due date.  Letters/authorizations should include:

Letters or authorizations should be provided for each semester that an outside agency will be paying your account. 

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When is payment due?
Payment due dates are posted in two places:

Announcements are also made through Campus Announcements in LioNet.

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My account should be paid with financial aid. Is there anything I need to do?
Students need to ensure that their financial aid process is complete, ready to process to their account, and is enough to pay their account in full.  Students should be sure there are no unsatisfied requirements for their financial aid (this status can be checked in LioNet), and should ensure that their financial aid is in an "authorized" status.  To be authorized, financial aid awards and terms and conditions must be accepted.

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I have more than enough financial aid to pay my student account.  How do I get the remainder? 
Disbursement of financial aid begins the first day of the third week of classes and runs the first day of each week thereafter.  The Bursar's Office then processes and generates residual checks and electronic refunds for students at the end of each week.  All checks are printed and sent to the mailing address you have on file with the Registrar's Office.  A student can elect to have their refunds electronically deposited into the checking/savings account of their choice.  For instructions on how to set up an electronic refund at www.mssu.edu/paymybill please click here.

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I received a scholarship check.  What do I do with it?
Scholarship checks from outside organizations should be taken to the Bursar's Office.

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May I keep a credit balance on my student account? 
No, credit balances are automatically refunded to you.

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How are refunds disbursed?
A refund check will be mailed to the student’s mailing address in MSSU’s system. A student can elect to have their refunds electronically deposited into the checking/savings account of their choice. For instructions on how to set up an electronic refund at www.mssu.edu/paymybill please click here.

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How do I find the tax information for my tuition and fees?
This form is called a 1098-T.  Information about this form and its delivery can be found here

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