When accessing from off-campus, you will see the EZproxy login page below. Enter your username (first half of your email extension) and PIN to access the databases, ejournals or ebooks. After signing in, you should have full access to library subscription.
When you receive these errors in your browsers, it normally indicates there are firewall or DNS issues.
If you administer your own personal firewall such as Norton Antivirus, then you will have to make an exception for “ezproxy. mssu.edu” and "ezproxy.mssu.edu:2048."
If you are at a place of work with a local area network, the local network has a firewall or internet security settings that could interfere with EZproxy. You will need to talk to your network administrator at your place of school or business.
One thing you can try: remove the number 2048 at the beginning part of the URL at the address bar. For example, if your URL begins with "https://ezproxy.mssu.edu:2048/login?url=", you can manually remove ":2048" and hit enter.
You must be a current MSSU student, faculty or staff to use the library subscribed electronic resources.
Step 1: please try different browsers first.
Step 2: If none of the browsers works, please check the following settings in your browser:
After making changes suggested above, you will need to relaunch your browser and retest.
You need to check which wireless network you are connecting. The public wireless network (SouthernGuest) on campus does not allow unauthorized access. Please connect to the MSSU secure wireless network (Southern) first before you access library restricted resources.
This means the database or website has not been configured through MSSU EZproxy. Database vendors often change domain names, or pull content from new computer hosts without ever informing libraries. Thus, when a hostname error occurs, EZproxy's configuration must be updated to include the new host. Please send the Emerging Technologies Librarian, Lucy Wang (email@example.com) an email that includes the error message.
All faculty, staff and students who are currently enrolled in MSSU are allowed to access the library electronic resources through EZproxy with a valid username and PIN.
EZproxy provides off-campus access to the George A. Spiva Library electronic resources. EZproxy is an authentication system. It verifies that the users are current MSSU students, faculty, or staff members. It works independently from operating systems and commonly used browsers.
Many journals, ebooks, and databases that the Library subscribes to require this verification for off-campus access because of license agreements between the Library and its content providers. But EZproxy connectivity is not needed for library resources freely available to anyone on the Internet.
When you click on a link to an electronic resource off-campus, you are accessing the EZproxy. EZproxy checks whether your computer is within allowed IP ranges, off campus or wireless and whether you are an authenticated user. If you are on campus or on the campus secure wireless network (Southern), you should bypass EZproxy and be sent directly to the resources. If you are off-campus, you will be required to authenticate prior to gaining access to the resources.
Before you contact IT help desk please have the following information ready: