Registering & scheduling an exam with Pearson VUE
Candidates are directed to schedule appointments through the Pearson VUE website (http://www.pearsonvue.com) or through the Pearson VUE Call Center, as directed below. If a candidate calls MSSU Testing Services (ACTS) to register/schedule we will refer him or her to one of the resources below.
Pearson Vue candidates can register and schedule by:
1. Visting the Pearson Vue website, http://www.pearsonvue.com
2. By calling the Pearson Vue Call Center. Candidates can phone the call center at 1-866-899-6189 (toll free) Monday through Friday, 7:00 a.m. to 7:00 p.m. central standard time.
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Visit www.pearsonvue.com/programs and select the relevant test program from the Test Taker Services section. Next, select 'Schedule a Test' on the right-hand side of the page and complete the necessary fields. Upon confirming the booking, you will receive a confirmation e-mail from Pearson VUE. At a minimum, this confirmation will contain information such as the time, date and location of your test, including directions to the test center.
Visit www.pearsonvue.com/programs and select the relevant test program from the Test Taker Services section. Once you have chosen your test program, select 'Reschedule a Test' on the right- hand side and complete the necessary fields.
Visit www.pearsonvue.com/programs and select your test program from the Test Taker Services section. Once you have chosen your testing program, select 'Cancel a Test' on the right- hand side and complete the necessary fields.
Click on the sign-in page relevant to your program at www.pearsonvue.com/signin_en and select either I forgot my username or I forgot my password. Provide the details required and you will then be able to recover your username and/or reset your password.
You can call Pearson VUE's customer service center by going to www.pearsonvue.com/contact/vuephone and choosing your relevant program and region.
Typically, you are asked to arrive 15-30 minutes prior to your scheduled appointment time. This will give you an opportunity to check-in and relax prior to beginning your test. The amount of time you are asked to arrive at the center before your scheduled appointment time differs for each program. You will receive a confirmation email with program-specific information.
Follow this link for a video on what to expect test day: http://www.youtube.com/watch?v=y6WFmbw_RlA
Typically, you are asked to bring two forms of identification, including one government-issued photo identification. Some test programs may have additional requirements. The items you are asked to bring differs for each test program. You will receive a confirmation email with program-specific information.
Pearson VUE Authorized Test Centers usually operate during regular business hours. However, some centers may have evening or weekend appointments available. For test center availability, log in to your Pearson VUE account at www.pearsonvue.com/signin or contact a Pearson VUE representative at www.pearsonvue.com/contact/vuephone.
Pearson VUE delivers a high number of tests worldwide for clients in licensure, certification, academic admissions, regulatory and government testing service markets. Pearson VUE offers testing services across a number of industries, from academic to employment to government. It is also the official testing agency for Cisco, Oracle, COMP TIA and many more