Brown Bag: Stress in Customer Service Roles for Faculty & Staff
Friday, 21 April, 2017
During this Cigna Life Assistance webinar attendees will learn various approaches to dealing with stress when interacting in customer service roles. A short assessment will also be utilized to help attendees identify work stressors, common reactions, and self-management techniques already in use. Lunch will be provided. Reservations are required by Wednesday, April 19.