George A. Spiva Library

Computer FAQs



Where are the computer labs located in the library?

There are computer workstations on every floor of the library totaling 96 student workstations. There are a limited number of computer workstations for public use on the 1st and 3rd floors only.

What are the hours for the computer labs?

Computer lab hours are the same as library hours.

I’m a MSSU student, how do I sign on to the workstations located in the library?

Students who want to use a computer located in the library or in another computer lab on campus need to enter the first half of their University email as their Username and their assigned 6 character PIN as their password.

Example:

Username: doe-j001

Password: 123ABC

Students must activate their University email (mymail) via LionNet.

You need to contact Information Technology Services if you have forgotten or never received your PIN.

Email: helpdesk@mssu.edu Phone: 417-659-4444
Location: 2nd floor of the Library, just above the Coffee Shop.

I’m not a MSSU student; may I use a workstation?

There are select workstations on the 1st & 3rd floors of the library that may be used by community patrons. Public users must present a photo ID at either the Reference Desk (3rd floor) or Circulation 2 Desk (1st floor) and sign in, in order to use a workstation. MSSU students have priority and public users might be asked to log-off if all other workstations are in use. Public users are limited to 1 hour of use per day and a 10 cents per page fee for printing.

Which workstations have zip drives?

None of the computers in the library have zip drives. All of the computers have CD RW and floppy drives as well as USB ports for flash drives.

Does the Library have scanners?

There is one flatbed (8 1/2 x 11) scanner located at a specified workstation on the 1st floor, one scanner located on the 3rd floor, and one scanner located on the 4th floor. These workstations are accessed the same way as all others. A 30 minute time limit is enforced for these particular workstations for ALL users.

Which workstations have CD burners?

All of the computers in the library have have CD burners.

Can I buy a floppy disk, zip disk, flash drive, set of headphones or other computer assessories in the library?

Flash Drives may be purchased at the Main Circulation (3rd floor) and Secondary Circulation(1st floor) desks for $12.50. All other supplies including scantron sheets are available for purchase through the University's bookstore.

Can I print my paper, spreadsheet, or graphs in the library? What is the cost?

The 1st and 3rd floor computer labs are conntected to one color and one B&W network printer. The 2nd floor lab is connected to a B&W network printer only and the 4th floor lab is connceted to a color printer only. At this time there is no per page charge to use a printer for students, facutly or staff. Community patrons have a 10 cent per page fee.

Can I print on both sides of the paper?

Double-sided printing is available on the 1st, 3rd and 4th floors of the library. For instructions please see the, Double-Sided Printing Instructions sheet or seek assistance at a help desk.

Can I print directly from the Internet?

Yes

How can I print in color?

The computer workstations on the 1st and 3rd floors are set by default to print from the B&W printers. To use the color printer you must choose it when the print window pops up. In the 'Print' popup window select the color printer option in the drop down menu.

How do I print on special paper such as resume or colored paper?

You must supply your own special paper. Once your document has been selected for printing, select the color printer in the drop down menu of the 'Print' window. Click the 'Properties' button. Select the 'Paper/Quality' tab. Check 'force printing from a specific tray...' Then select 'Tray 1' in the drop down menu. Your document will not print until paper is manually fed into tray one of the color printer. Please ask for assistance at the Reference desk, if needed.

Are there any Apple computers?

There are no Apple computers available in the library.

What if I need to print a Works document in the library?

Open Microsoft Word. Go to "File" then "Open." Select the 'A' drive and then choose 'All Files (*.*) in the Files of type:' drop down menu. Choose the document to open and print.

WARNING: If there are any changes made and the document is saved, then the document will be converted to Word. The file might be able to be re-opened at the original computer workstation, but there is a risk of corruption or encryption.

Can I use my laptop computer in the library to connect to the SWAN, Central Search etc.?

Yes, but you must have either an Ethernet card and cord or a wireless card. Instructions on how to set up a wireless connection are available at every service desk in the library.

Can I access the catalog (SWAN) from home?

Anyone is able to access SWAN from any computer with Internet access.

Can I access EbscoHost (or other online databases) from off campus?

Yes, simply enter your MOSO ID and password when prompted. These are the same Username and Password used to log onto campus computers.

Why can’t I use my cell phone on the 3rd floor of the library or “chat,” play games or do “instant messaging” on the workstations on that floor?

The 3rd floor of the library is intended to be an area conducive to students who are conducting scholarly activities. In a survey conducted by a consultant, it was noted that cell phones ringing and persons talking on cell phones bothered many people. It was decided to ban them from this floor and the “quiet room” located on the 4th floor.

Chat, IM & game programs are prohibited on 3rd floor computers because these computers are intended for scholarly activities. Chatting, etc. may be done on workstations located on the 1st floor near the coffee shop.




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