Human Resources

Job Descriptions

 

 

Secretary, School of Business

Relieves faculty and/or staff members of clerical and administrative work by performing the following duties. (Note: a detailed attachment lists more specific information.)

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Serves as Secretary for approximately 25 full time and 10 part time faculty members in the School of Business.
  • Assists the Dean’s office as requested.
  • Screens incoming calls and correspondence and responds independently when possible.
  • Serves as receptionist for departments (by telephone and in person).
  • Directs preparation of records such as syllabi, classroom handouts, exams, class rosters, grade reports, mass mailings, etc..
  • Prepares confidential correspondence, reports, and other complex documents.
  • Creates and maintains database and spreadsheet files.
  • Assists in the student registration process.

SUPERVISORY RESPONSIBILITIES.  This position is responsible for recruiting, training and supervising of four (4) student workers. 

QUALIFICATIONS.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE.  High School diploma or GED required.  One year certificate in secretarial/office management from accredited college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS.  Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to students, faculty, staff and members of the public.

MATHEMATICAL SKILLS.  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY.  Ability to define problems, collect data, establish facts and draw valid conclusions.  Ability to presents facts to faculty for departmental response.  Ability to deal with a variety of information presented in oral or written formats.  Ability to deal with non-verbal behavior in assisting with problem resolution.

CERTIFICATES, LICENSES, REGISTRATIONS.  None required.

OTHER SKILLS AND ABILITIES.  Ability to effectively communicate orally (in person and by telephone) and in writing; ability to effectively operate a computer (prefer Microsoft Word, Excel,  Access, e-mail, Blackboard and internet skills); ability to use (or quickly learn) the Purchase Order, Student Data and other software systems; ability to effectively use a variety of office machines (such as adding machines, fax, multi-line telephones, etc.); ability to multi-task, yet maintain close attention to detail and timeliness of work production; ability to maintain highest level of confidentiality; and ability to work in a positive team-oriented manner with a variety of people (students, faculty, staff, administrators, and members of the public).

PHYSICAL DEMANDS.   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel or use a computer keyboard; and talk or hear including the use of a telephone.  The employee frequently is required to stand; walk; reach with hands and arms; and stoop, or kneel.  The employee must occasionally lift and/or move up to 20 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the office work environment is usually moderate with frequent occasions of multiple conversations in process.

Server Technician

General Statement of Job

The Server Technician oversees and maintains the campus servers including both physical and virtual.

Specific Duties and Responsibilities

Essential Duties:

  • Designs, implements, and supports server systems, supporting software, and peripherals.
  • Administers, maintains, and updates servers to provide optimal performance and availability.
  • Organizes and manages many simultaneous projects.
  • Performs system backups.
  • Provides the highest practicable levels of performance and availability of all server systems.
  • Forecasts hardware and software upgrades.
  • Supports on site disaster recovery.
  • Works with vendors to resolve hardware and software problems.
  • Makes recommendations for overall system enhancements.
  • Performs other related duties as required.

Education, Experience, and Licenses

Bachelor’s degree from an accredited four-year college or university in a related field is preferred.

Minimum two years of work-related skill, knowledge, or experience is required; or an equivalent combination of education and experience.

A+ certification preferred. Microsoft Certified Professional preferred.

Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Requires the ability to be accountable for inventory/property management.
  • Requires the ability to make recommendations that impact the budget.
  • Requires the ability to use small office equipment, including copy machines or      multi-line telephone systems.
  • Requires the ability to use highly technical computer applications.
  • Requires the ability to use or repair small/light equipment, such as power tools.
  • Requires the ability to repair, develop, or install computer hardware or network      systems.
  • Requires the ability to repair, develop, or install complex software or management      information systems.
  • Requires the ability to create plans for and guide implementation of new technology      systems.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel including the use of a computer keyboard; reach with hands and arms; and talk or hear including the use of a telephone. The employee is frequently required to walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Requires the ability to see and smell.

The noise level in the work environment is usually moderate.

NOTICE: The above job profile does not include all essential and nonessential duties of this job. All employees with disabilities are encouraged to contact Human Resources to review and discuss the essential and nonessential functions of the job. An employee with a disability can evaluate the job in greater detail to determine if she/he can safely perform the essential function of this job with or without reasonable accommodation.

 

 

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