Human Resources

Job Descriptions 

 

Vice President for Academic Affairs and Provost

Reporting to the President, the Vice President for Academic Affairs and Provost serves as the Chief Academic Officer of the University, and should be a campus leader who can execute a vision of academic excellence, scholarly achievement, and service to the region. The Provost should create a student-focused learning environment and provide leadership and direction to the Deans of the Schools of Arts & Science, Business Administration, Education and Health Science.

The Provost is responsible for maintaining and developing the academic curriculum of the institution, providing leadership to the faculty, and managing the processes through which teaching is conducted and administered. The Provost ensures that the curriculum appropriately reflects the mission of the campus and that it is as current as possible in terms of disciplines and delivery.

Qualifications:

Earned doctorate or terminal degree from an accredited institution is required. Experience in teaching and academic leadership in a college or university environment is required, with public college or university experience preferred. Demonstrated leadership experience in budget development, program assessment and institutional accreditation in an academic environment is required (Higher Learning Commission or other regional accrediting bodies).

Attributes:

  1. The Provost will be a visionary leader and distinguished scholar respected by the faculty, students and staff.

  1. The Provost  will exemplify and uphold the core values of the institution:

    • academic freedom

    • shared governance

    • collaboration

    • commitment to excellence

    • equitable community

    • integrity and honesty

    • intellectual curiosity

    • leadership

    • respectful dialogue

  2. The Provost will be dedicated to the institution, committed to serving the University, and excited about its commitment to scholarly activity, distinctive undergraduate and graduate education, and outstanding teaching.

  3. The Provost will work tirelessly on behalf of the faculty and have a strong and collaborative working relationship with the President and entire senior leadership team.

  4. The Provost will have effective interpersonal skills and the ability to cultivate partnerships and to work with diverse groups of faculty, students and staff on complex issues.

  5. The Provost will be able to create consensus and unify university impetus around key strategic interests.

  6. The Provost will be collegial and will have a sense of humor and perspective.

  7. The Provost will be an effective communicator and an active listener.

Knowledge, Skills & Abilities: Demonstrated academic leadership, excellent communication and interpersonal skills and sound judgment. Ability to formulate and articulate well-reasoned policies and demonstrated ability to identify, resolve, and consult on a wide range of administrative and personnel issues with a clear sense of institutional needs and priorities. The Provost should possess strong organizational and management skills.

Areas of Responsibility: Academic Schools and Departments,  Distance Learning, Assessment and Institutional Research, Honors Program, Library, Institute of International Studies, Military Science, Academic Outreach, and the Academic Affairs Office including the Associate Vice President for Academic Affairs (Vice Provost).

Major duties (Essential Functions):

Academic Leadership:

  • Provide leadership and vision for all academic programs;

  • Provide leadership for academic program planning and development, educational policy, program assessment, faculty evaluation and faculty development;

  • Chair the Academic Deans’ Council and work cooperatively with the Deans to advance academic priorities;

  • Work with other University Chief Administrative Officers (CAO) on collaborative programs;

  • Maintain positive university relationships with both internal and external constituencies.

Administrative Responsibilities and Recordkeeping

  • Maintain official records on all faculty;

  • Oversee all reporting to state and accrediting agencies;

  • Coordinate the assignment of instructional spaces, facilities and equipment;

  • Coordinate the preparation of the schedule of classes by the Departments and approve the master schedule for publication;

  • Direct the development of the Catalog and approve all other publications concerning educational programs or academic affairs.

Faculty Governance

  • Work in partnership with the faculty through the University’s faculty governance system as provided in the Faculty Handbook;

  • Oversee the updating of the Faculty Handbook;

  • Work in partnership with all faculty committees;

  • Support the operations of the faculty governance system and faculty committees through staffing, communication, and record keeping.

Curriculum:

  • Oversee and coordinate all matters relating to curriculum and instruction in the University, including Distance Learning, the General Education Program, the Honors Program, Academic Outreach, and the Institute of International Studies;

  • Provide advisory recommendations to the President on all academic appointments, tenure and promotion matters; and ensure that such processes comply with policy guidelines;

  • Oversee development and implementation of strategic planning for the accreditation process, and uphold academic standards set by professional accrediting bodies;

  • Establish priorities and plans for program development, academic staff recruitment, faculty recruitment and development;

  • Coordinate periodic academic program review and work with Deans and Departments in the review, study, and development of curriculum and in the improvement of instruction;

  • Work in close cooperation with the Faculty Senate and other faculty governance bodies.

Budget and Enrollment Management:

  • Provide leadership of budget management of Academic Affairs, present a recommended budget to the President, and oversee budgeting needs for all academic, library and research areas;

  • Provide academic input to assist with institutional enrollment management efforts.

Campus/University Service:

  • Chair and/or serve on a variety of appropriate campus committees and groups such as President’s Council and Deans’ Council;

  • Serve as an advisory member to the Board of Governors of the University and give reports at monthly Board meetings.

Other Duties:

  • Perform other duties as assigned by the President.

 

Director of Assessment and Institutional Research

General Statement of Job

 

The Director of Assessment and Institutional Research reports to the Vice President for Academic Affairs and is responsible for providing leadership in the design, development, coordination, implementation and evaluation of institutional and organizational effectiveness, research, strategic, tactical and operational planning,  assessment, accreditation, and student learning outcomes.  Other duties may be assigned.

 

Specific Duties and Responsibilities

  

Center Coordination

  • Responsible for day-to-day management of all aspects of the Center for Assessment and Institutional Research.
  • Responsible for planning and implementing overall goals, objectives and tasks.
  • Responsible for hiring, supervising and directing all staff, including organization, professional development and assessment of performance.
  • Responsible for the departmental budget, financial management and expenditures.
  • Responsible for coordinating the collaboration between departmental staff and constituencies across the University to maintain a culture that provides accurate and timely information to decision makers and external agencies.
  • Responsible for the integration of institutional research and assessment.

Assessment

  • Work closely with the Vice President for Academic Affairs and the Assessment Advisory Committee to plan for and develop policy to carry out the assessment program, to relate assessment results to services and curriculum development and to implement such plans effectively.
  • Develop, implement and coordinate processes for the overall program of assessment of student learning outcomes for the University. This is to include, but not be limited to the administration of the assessment of academic outcomes of general education at various and appropriate levels, and assisting the various departments with the assessment of their academic programs. Student support and development outcomes assessment are also included.
  • Coordinate student surveys at various levels as deemed necessary for the assessment program. Carry out special assessment projects in conjunction with efforts of the Missouri Department of Higher Education.
  • Provide routine and ad hoc reports regarding assessment of student learning outcomes for the Assessment Committee, departments, schools, central administration as well as state and federal agencies as requested.
  • Interpret and implement initiatives mandated by the Missouri Department of Higher Education and provide feedback to the state regarding these initiatives in cooperation with central administration.
  • Serve as liaison for the University to Missouri Department of Higher Education and to the Missouri Assessment Consortium on assessment issues.
  • Assure completion of federal reporting requirements (IPEDS), University data collection requests (comparative institutions, student satisfaction survey, etc.), and external guidebook surveys (common data set).
  • Develop reports that assist campus leadership in the formulation of plans, analysis of trends, and the understanding of outcomes as well as contribute to the strategic planning, evaluation, and development of institutional policy.
  • Compiles, analyzes, and disseminates quantitative data on facets of the college and related educational issues, including areas such as institutional characteristics, enrollments, student retention, student transfer activities, enrollment projections, grades, other student performance indicators and fiscal affairs.
  • Develop, coordinate, and maintain an annual calendar of institutional planning activities and requirements.
  • Provide analytic support and expertise in research design and methods, surveys, data processing and data presentation to the campus for the improvement of academic and administrative processes and programs.
  • Supervise the creation, administration, and reporting of institutional surveys, evaluations, and assessments, such as, CSI, NSSE, SSI, freshman assessment, senior assessment, graduate, and employer surveys.
  • Work closely with the VPAA, VPSA, VPBA to develop analyses that assist in the preparation of campus planning activities, such as program planning, enrollment management, and long-range strategic planning.

Institutional Research

  • Oversee and coordinate analytical activities as well as preparation and coordination of reports from the University to external agencies. This is to include federal and state reports, data for campus-based Program Review, Performance Indicators Reports, surveys to higher education information publishers, and other reports as required by central administration and Missouri Department of Higher Education, accrediting agencies and other entities.
  • Oversee, develop and implement best practices for institutional research and gathering of standard institutional data to facilitate decision making.
  • Maintain a comprehensive institutional research resource center and data archives.
  • Serve as liaison for the University to Missouri Department of Higher Education on data issues.
  • Provide leadership in reporting structures such as Fact books and Dashboards.
  • Develop protocols for data integrity.
  • Provide leadership for survey research.
  • Compile and submit data for the University’s IPEDS reports, including but not limited to the Institutional Characteristics, Completions, and Fall Enrollment reports.
  • Develops and coordinates university-wide systems of academic and service area program reviews; provides orientation and support to departments in designing program reviews; and delivers monitoring reports to appropriate campus administrators.
  • Develop, coordinate and publish annual data fact book.
  • Provide expert consultation to University personnel on research methodology, data management, and data analysis and interpretation.
  • Assist in the development of an institutional data mining tool. Define, categorize, summarize, verify data used. Recognize and resolve data inconsistencies.
  • Apply research and evaluation methodologies in support of institutional effectiveness measures and other internal accountability, retention, marketing or decision-support projects.

 

Education, Experience, and Licenses

 Qualifications

  • A master’s degree in institutional research, higher education, statistics or research-oriented field is required.  Doctorate is preferred.  Knowledge of higher education, accreditation requirements, research methods, assessment and continuous improvement processes is also required.
  • A valid driver’s license and the ability to meet University insurance requirements for driving university owned or leased vehicles.

Knowledge, Skills, and Abilities

 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Requires high level of confidentiality and compliance with the Family Educational Rights and Privacy Act (FERPA).
  • Able to demonstrate the ability to analyze and interpret data and exhibit strong verbal, written and graphic skills. Expertise with relational databases, student information systems, Microsoft Office Suite and SPSS is also required as well as translating quantitative and qualitative data into meaningful reports.
  • Strong organizational skills, including the ability to collect, organize and analyze data, prioritize projects, work collaboratively and pay close attention to detail.
  • Knowledge of local, state and national higher education issues; academic and student development programs; curriculum development; current trends and issues relating to federal and state reporting; accreditation requirements; current and innovative practices in the development and assessment of institutional effectiveness and student learning outcomes.
  • Knowledge of current theory and practice in institutional research; the development of assessment tools and methods of measurement; research design; and data management.
  • Ability to present complex material orally and in writing.
  • Excellent interpersonal, collaborative, communication, and computer skills, with the ability to engage, challenge, and lead a wide diversity of faculty and staff.
  • Strong teamwork skills, high level of energy, and ability to work independently.
  • Demonstrated ability to collect, analyze, and assess data related to student enrollment, student Success, student learning outcomes, and program effectiveness.
  • Demonstrated success in managing staff and budgets.
  • Critical thinking and complex problem solving; technical comprehension of rules and methods.
  • Perform professional or managerial work including advanced data analysis and synthesis.

 Physical Demands/Work Environment

 The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to use a computer keyboard; and talks or hear including the use of a telephone. The employee is frequently required to stand; walk; reach with hands and arms; and stoop or kneel. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  The noise level in the office work environment is usually moderate with frequent occasions of multiple conversations in process.

Regular office hours as determined by University policy, plus frequent weekend and evening hours.  Is expected to be highly accessible and visible on campus.

NOTICE: The above job profile does not include all essential and nonessential duties of this job. All employees with disabilities are encouraged to contact Human Resources to review and discuss the essential and nonessential functions of the job. An employee with a disability can evaluate the job in greater detail to determine if she/he can safely perform the essential function of this job with or without reasonable accommodation.

Vice President for Academic Affairs and Provost

Reporting to the President, the Vice President for Academic Affairs and Provost serves as the Chief Academic Officer of the University, and should be a campus leader who can execute a vision of academic excellence, scholarly achievement, and service to the region. The Provost should create a student-focused learning environment and provide leadership and direction to the Deans of the Schools of Arts & Science, Business Administration, Education and Health Science.

The Provost is responsible for maintaining and developing the academic curriculum of the institution, providing leadership to the faculty, and managing the processes through which teaching is conducted and administered. The Provost ensures that the curriculum appropriately reflects the mission of the campus and that it is as current as possible in terms of disciplines and delivery.

Qualifications:

Earned doctorate or terminal degree from an accredited institution is required. Experience in teaching and academic leadership in a college or university environment is required, with public college or university experience preferred. Demonstrated leadership experience in budget development, program assessment and institutional accreditation in an academic environment is required (Higher Learning Commission or other regional accrediting bodies).

Attributes:

  1. The Provost will be a visionary leader and distinguished scholar respected by the faculty, students and staff.
  1. The Provost  will exemplify and uphold the core values of the institution:
    • academic freedom
    • shared governance
    • collaboration
    • commitment to excellence
    • equitable community
    • integrity and honesty
    • intellectual curiosity
    • leadership
    • respectful dialogue
  2. The Provost will be dedicated to the institution, committed to serving the University, and excited about its commitment to scholarly activity, distinctive undergraduate and graduate education, and outstanding teaching.
  3. The Provost will work tirelessly on behalf of the faculty and have a strong and collaborative working relationship with the President and entire senior leadership team.
  4. The Provost will have effective interpersonal skills and the ability to cultivate partnerships and to work with diverse groups of faculty, students and staff on complex issues.
  5. The Provost will be able to create consensus and unify university impetus around key strategic interests.
  6. The Provost will be collegial and will have a sense of humor and perspective.
  7. The Provost will be an effective communicator and an active listener.

Knowledge, Skills & Abilities: Demonstrated academic leadership, excellent communication and interpersonal skills and sound judgment. Ability to formulate and articulate well-reasoned policies and demonstrated ability to identify, resolve, and consult on a wide range of administrative and personnel issues with a clear sense of institutional needs and priorities. The Provost should possess strong organizational and management skills.

Areas of Responsibility: Academic Schools and Departments,  Distance Learning, Assessment and Institutional Research, Honors Program, Library, Institute of International Studies, Military Science, Academic Outreach, and the Academic Affairs Office including the Associate Vice President for Academic Affairs (Vice Provost).

 

Major duties (Essential Functions):

Academic Leadership:

  • Provide leadership and vision for all academic programs;
  • Provide leadership for academic program planning and development, educational policy, program assessment, faculty evaluation and faculty development;
  • Chair the Academic Deans’ Council and work cooperatively with the Deans to advance academic priorities;
  • Work with other University Chief Administrative Officers (CAO) on collaborative programs;
  • Maintain positive university relationships with both internal and external constituencies.

Administrative Responsibilities and Recordkeeping

  • Maintain official records on all faculty;
  • Oversee all reporting to state and accrediting agencies;
  • Coordinate the assignment of instructional spaces, facilities and equipment;
  • Coordinate the preparation of the schedule of classes by the Departments and approve the master schedule for publication;
  • Direct the development of the Catalog and approve all other publications concerning educational programs or academic affairs.

Faculty Governance

  • Work in partnership with the faculty through the University’s faculty governance system as provided in the Faculty Handbook;
  • Oversee the updating of the Faculty Handbook;
  • Work in partnership with all faculty committees;
  • Support the operations of the faculty governance system and faculty committees through staffing, communication, and record keeping.

Curriculum:

  • Oversee and coordinate all matters relating to curriculum and instruction in the University, including Distance Learning, the General Education Program, the Honors Program, Academic Outreach, and the Institute of International Studies;
  • Provide advisory recommendations to the President on all academic appointments, tenure and promotion matters; and ensure that such processes comply with policy guidelines;
  • Oversee development and implementation of strategic planning for the accreditation process, and uphold academic standards set by professional accrediting bodies;
  • Establish priorities and plans for program development, academic staff recruitment, faculty recruitment and development;
  • Coordinate periodic academic program review and work with Deans and Departments in the review, study, and development of curriculum and in the improvement of instruction;
  • Work in close cooperation with the Faculty Senate and other faculty governance bodies.

Budget and Enrollment Management:

  • Provide leadership of budget management of Academic Affairs, present a recommended budget to the President, and oversee budgeting needs for all academic, library and research areas;
  • Provide academic input to assist with institutional enrollment management efforts.

Campus/University Service:

  • Chair and/or serve on a variety of appropriate campus committees and groups such as President’s Council and Deans’ Council;
  • Serve as an advisory member to the Board of Governors of the University and give reports at monthly Board meetings.

Other Duties:

  • Perform other duties as assigned by the President.

  Advising, Counseling and Testing Services (ACTS) Academic Advisor

General Statement of Job

The Academic Advisor is responsible for assisting students in the development of academic schedules appropriate for the stated educational goals of students and assisting in the development and implementation of an academic plan of study designed to assist students in progressing towards degree completion;  The Academic Advisor assists in planning, organizing, and presenting individual and group advisement sessions for (including transfer and prospective students); The Academic Advisor is responsible for providing academic advising and guidance information to students undecided on their major, Bachelor of General Studies students, Bachelor of Applied Science students (and declared-major students when faculty are unavailable throughout the academic year); The Academic Advisor will provide support to students during the registration process; examines the students interests and talents to explore various major and career options; works to improve the academic performance of University Students, and assists students in academic completion.

Specific Duties and Responsibilities

Essential Duties:

  • Provide an essential student service of academic advisement by being knowledgeable of academic policies and procedures, unique to Missouri Southern State University, that facilitates the advisement process and assist assigned students in the development of their academic curriculum and schedules that are appropriate for the stated educational goals of the students; guiding students in decision-making and learning how to accept responsibility for their decisions; assisting all students (not just advisees) seeking academic information; assisting pre-majors in the selection of academic majors; and directing students to resources within the University that provide assistance in making career and academic major choices.
  • Advise students about academic requirements and selection of courses
  • Disseminate information on institutional policies and procedures
  • Evaluate and determine the transfer of credits; research course descriptions to determine transferability
  • Review and interpretation of placement and other standardized test scores, unofficial transcripts, and courses prerequisites
  • Perform and interpret degree audits
  • Know graduation requirements and assist students in preparing and meeting these requirements
  • Monitor student registration activities and recommend solutions to academic difficulties
  • Maintain systematic and frequent contact with advisees
  • Coordinate communications to the students regarding such things as registration and academic probation; this could include the maintenance of a student listserv
  • Maintain accurate records (including electronic records) of interactions with students
  • Serve as liaison and foster intentional relationships with other advisors, offices, and departments.
  • Refer students to the appropriate specialized staff for such issues as comprehensive counseling, financial assistance, study abroad, etc.
  • Participate in the development, implementation, review, presentation, and revision of materials and trainings for the first-time college students and transfer students, in addition to the assigned advisees.
  • Stay abreast of changing institutional information including admissions requirements, new programs, course changes, deadlines, important dates, costs, expanding facilities, updates in college-wide initiatives, transfer requirements, and state and federal mandates and communicate these to students
  • Engage in professional development activities, including but not limited to, memberships in professional organizations; attendance at conferences, workshops, division, and department training sessions; stay current with information technology skills
  • Participate in the planning, implementation, and the evaluation of the academic advisement program's goals and objectives.
  • Participate in institutional student development and retention programs
  • Serve as support and advising resource for faculty/staff
  • Develop advising materials and presentations to support individual and group student sessions
  • Assists with outreach to and follow-up with students who are on academic probation or for whom concerns have been shared through the College's Lion Alert/Early Alert system and provides appropriate referrals to campus resources.
  • Establishes and maintains student files, databases and records; prepares activity reports and analyses
  • Conducts initial orientation appointments with new students each academic year
  • Analyzes student records in preparation for appointments; advises students of schedule follow-up appointments
  • Participates in office staff development, workshops, programs and administrative functions; attends meetings.
  • Receives and give referrals to and from faculty and other University Offices for students’ major considerations, academic issues, or personal concerns.
  • Presentations to freshman students in the transition to university life  in appropriate courses such as UE 105, Career & Life Planning or UE 100, University Experience, which includes topics such as the advising-registration process, time management, study skills, available campus resources, career exploration, and other topics/issues affecting freshman students or other appropriate courses.
  • Maintains competency and professional currency through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the supervisor.
  • Contributes to the overall success of the Advising, Counseling & Testing Services department by performing all other duties and responsibilities as assigned.

 

Education, Experience, and Licenses

Bachelor degree required; Master’s degree preferred

Previous experience of academic advising experience, where knowledge of federal, state, and higher education policies and procedures has been gained, or one year of high school or university employment in which a thorough knowledge of academic programs was required.  Teaching experience is preferred.

Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Requires excellent interpersonal, verbal and written communication skills.
  • Organizational and management skills are required
  • The ability to develop knowledge of, respect for and sills to engage with those of other cultures or backgrounds is required.
  • Requires the ability to use small office equipment, including copy machines or multi-line telephone systems.
  • Requires the ability to use computers for data entry, word processing and spreadsheets.
  • Requires the ability to use highly technical computer applications.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel including the use of a computer keyboard; reach with hands and arms; and talk or hear including the use of a telephone. The employee is frequently required to walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Requires the ability to see, hear, and speak.

The noise level in the work environment is usually moderate.

NOTICE: The above job profile does not include all essential and nonessential duties of this job. All employees with disabilities are encouraged to contact Human Resources to review and discuss the essential and nonessential functions of the job. An employee with a disability can evaluate the job in greater detail to determine if she/he can safely perform the essential function of this job with or without reasonable accommodation.

Administrative Assistant 

SUMMARY

Relieves faculty and/or staff members of clerical and administrative work by performing the following duties. (Note: a detailed attachment lists more specific information.)

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Serves as Secretary for approximately 25 full time and 10 part time faculty members in the School of Business.
  • Assists the Dean’s office as requested.
  • Screens incoming calls and correspondence and responds independently when possible.
  • Serves as receptionist for departments (by telephone and in person).
  • Directs preparation of records such as syllabi, classroom handouts, exams, class rosters, grade reports, mass mailings, etc..
  • Prepares confidential correspondence, reports, and other complex documents.
  • Creates and maintains database and spreadsheet files.
  • Assists in the student registration process.

SUPERVISORY RESPONSIBILITIES.  This position is responsible for recruiting, training and supervising of four (4) student workers. 

QUALIFICATIONS.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE.  High School diploma or GED required.  One year certificate in secretarial/office management from accredited college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS.  Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to students, faculty, staff and members of the public.

MATHEMATICAL SKILLS.  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY.  Ability to define problems, collect date, establish facts and draw valid conclusions.  Ability to presents facts to faculty for departmental response.  Ability to deal with a variety of information presented in oral or written formats.  Ability to deal with non-verbal behavior in assisting with problem resolution.

CERTIFICATES, LICENSES, REGISTRATIONS.  None required.

OTHER SKILLS AND ABILITIES.  Ability to effectively communicate orally (in person and by telephone) and in writing; ability to effectively operate a computer (prefer Microsoft Word, Excel,  Access, e-mail, Blackboard and internet skills); ability to use (or quickly learn) the Purchase Order, Student Data and other software systems; ability to effectively use a variety of office machines (such as adding machines, fax, multi-line telephones, etc.); ability to multi-task, yet maintain close attention to detail and timeliness of work production; ability to maintain highest level of confidentiality; and ability to work in a positive team-oriented manner with a variety of people (students, faculty, staff, administrators, and members of the public).

PHYSICAL DEMANDS.   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel or use a computer keyboard; and talk or hear including the use of a telephone.  The employee frequently is required to stand; walk; reach with hands and arms; and stoop, or kneel.  The employee must occasionally lift and/or move up to 20 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the office work environment is usually moderate with frequent occasions of multiple conversations in process.

Programmer Analyst -- Applications

 General Statement of Job

The Programmer Analyst - Applications analyzes user requirements, procedures, and problems to create new software or to improve the existing computer systems.

Specific Duties and Responsibilities

Essential Duties:

  • Utilize the Banner software stack to develop applications and interfaces for Banner 9, Luminis 5 and Mobile Connection.
  • Writes technical specifications to prepare the logic sequence of program source.
  • Writes, compiles, and modifies applications programs for existing systems and keys into program code. 
  • Develops interfaces related to existing applications and client's third party systems. 
  • Support customers concerning requests, standards, and other developmental and production matters. 
  • Maintain documentation and conduct maintenance of computer programs. 
  • Writes detailed description of user needs, program functions, and steps required to develop or modify computer program. 
  • Confers with personnel of organizational units to analyze current operational procedures, identify problems, and learn specific input and output requirements.
  • Works cooperatively and effectively with end users, IT personnel, and vendors.
  • Reviews computer system capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within existing system.
  • Conducts studies pertaining to development of new information systems to meet current and projected needs.
  • Prepares time and cost estimates for completing projects.
  • Performs other related duties as required.

Education, Experience, and Licenses

Bachelor's degree from an accredited four-year college or university or relative experience required. 

One to three years progressive related experience and/or training required; or an equivalent combination of education and experience.

Valid Driver's License and the ability to meet the University's insurance requirements for driving University vehicles.

Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Requires the ability to use the computer programming languages of SQL, Groovy, Grails, Java, C# and others. 
  • Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. 
  • Requires strong analytical, problem-solving and collaborative skills
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. 
  • Ability to effectively present information to administrators, faculty and staff.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Ability to work in a positive team-oriented manner with a variety of people (students, faculty, administrators, staff, vendors and members of the public).
  • Requires the ability to use small office equipment, including copy machines or multi-line telephone systems.
  • Requires the ability to use computers for data entry.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to finger, handle, or feel (including the use of computer keyboards) and talk or hear (including the use of a telephone). The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color perception, peripheral vision, depth perception, and ability to adjust focus.

The noise level in the work environment is usually moderate.

NOTICE: The above job profile does not include all essential and nonessential duties of this job. All employees with disabilities are encouraged to contact Human Resources to review and discuss the essential and nonessential functions of the job. An employee with a disability can evaluate the job in greater detail to determine if she/he can safely perform the essential function of this job with or without reasonable accommodation

 

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