Human Resources

Job Descriptions

 

Administrative Assistant Part-time

SUMMARY

The Administrative Assistant provides support for all aspects of daily operations and tasks of the Center for Assessment & Institutional Research (CAIR), as well as assisting in the accurate and timely collection and reporting of a variety of data. The position requires an individual to maintain confidential information. The candidate should be highly efficient, able to multi-task, and able to meet deadlines despite interruptions.  This is a part-time position.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Perform general office duties including answering the telephone, taking and delivering messages, handling inquiries, copying and dissemination of materials, filing, and preparation of standard office forms as related to travel and purchasing.
  • Perform office standard procedures, draft correspondence, order and maintain office supplies and equipment, and coordinate activities with different campus offices.
  • Provide support for activities related to Office functions (e.g., senior assessment, surveys, program review, departmental assessment plans, departmental major field tests, and student evaluation of instructors).
  • Provide support for Committees with which the Office is involved---prepare for and attend meetings, compose and edit correspondence, transcribe and distribute minutes.
  • Assist with regular data collection activities, develop and maintain databases for a variety of data (e.g., departmental assessment plans, IRB submissions, surveys and external reporting).
  • Coordinate the administrative support process of the campus assessment program including organization, preparation and follow-up.
  • Coordinate the Institutional Review Board (Human Subjects Research) application approval process.
  • Maintain schedules for Director, supervise student help, and oversee timesheets for payment.
  • Coordinate students, staff, faculty, and the public with data requests as needed.
  • Operate office equipment including but not limited to computer, copier, facsimile, and printer.

SUPERVISORY RESPONSIBILITIES.  This position is responsible for recruiting, training and supervising of student workers. 

QUALIFICATIONS.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE.  High School diploma or GED required.  One year certificate in secretarial/office management from accredited college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS.  Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to students, faculty, staff and members of the public.

MATHEMATICAL SKILLS.  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute ratio, and percent and to draw and interpret from graphic formats.

REASONING ABILITY.  Ability to define problems, collect data, establish facts and draw valid conclusions.  Ability to present facts to campus personnel for departmental response.  Ability to deal with a variety of information presented in oral or written formats.  Ability to deal with non-verbal behavior in assisting with problem resolution.

CERTIFICATES, LICENSES, REGISTRATIONS.  None required.

OTHER SKILLS AND ABILITIES.  Ability to effectively communicate orally (in person and by telephone) and in writing; ability to effectively operate a computer (prefer Microsoft Word, Excel,  Access, e-mail and internet skills); ability to use (or quickly learn) the Purchase Order, Student Data and other software systems; ability to effectively use a variety of office machines (such as calculators, fax, multi-line telephones, etc.); ability to multi-task, yet maintain close attention to detail and timeliness of work production; ability to maintain highest level of confidentiality; and ability to work in a positive team-oriented manner with a variety of people (students, faculty, staff, administrators, and members of the public).

PHYSICAL DEMANDS.   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel or use a computer keyboard; and talk or hear including the use of a telephone.  The employee frequently is required to stand; walk; reach with hands and arms; and stoop, or kneel.  The employee must occasionally lift and/or move up to 20 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the office work environment is usually moderate with frequent occasions of multiple conversations in process.

Coordinator IT User Services

General Statement of Job

The Coordinator -  IT User Services is responsible for user support personnel and responsibilities. This position manages full time staff and student help. The coordinator is expected to provide excellent customer support, technical repair, purchase recommendations and project management. The Coordinator is the lead user support representative for Information Technology and reports to the Chief Information Officer. This position manages all user service and customer service responsibilities, including phone, email and walk-up support duties.

Specific Duties and Responsibilities

Essential Duties:

  • Provide oversight and management support to all reporting personnel
  • Maintain workflow and excellent customer service for both business units
  • Maintain accurate inventory and stock of all IT User Services equipment
  • Manage support for events requiring technical assistance
  • Maintain a cell phone for call and incident response
  • Maintain an area for walk-up customer support
  • Manage all call and email support operations
  • Specify, recommend, and support all  duties for Technical Services
  • Manage the implementation, support, discard and disposal of all related Technical Service equipment

 

Education, Experience, and Licenses

Two plus years related experience and/or training; or an equivalent combination of education and experience.

Valid Driver's License and the ability to meet insurance requirements for driving university provided vehicles.

Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. 
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. 
  • Ability to effectively present information to top management, public groups, and/or boards of directors.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Requires the ability to be accountable for inventory/property management.
  • Requires the ability to make recommendations that impact the budget.
  • Requires the ability to use small office equipment, including copy machines or multi-line telephone systems.
  • Requires the ability to use computers for data entry.
  • Requires the ability to use computers for word processing and/or accounting purposes.
  • Requires the ability to use or repair small/light equipment, such as power tools.
  • Requires the ability to repair, develop, or install computer hardware
  • Requires the ability to supervise employees developing, installing, or repairing technology systems.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel (including the use of a computer keyboard); and talk or hear (including the use of a telephone). The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Requires the ability to smell.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; extreme heat; risk of electrical shock; and vibration.  The noise level in the work environment is usually moderate.

NOTICE: The above job profile does not include all essential and nonessential duties of this job. All employees with disabilities are encouraged to contact Human Resources to review and discuss the essential and nonessential functions of the job. An employee with a disability can evaluate the job in greater detail to determine if she/he can safely perform the essential function of this job with or without reasonable accommodation.

Maintenance Technician

SUMMARY   

Performs general maintenance on various types of buildings, equipment and systems, ie., motors, pumps, valves, bearings, floats, pulleys, belts, switches, relays, plugs, light ballasts, light photo cells, fuses, circuit breakers, timers, transformers, wiring and fire sensors.

Assists in preventive maintenance on facility systems and equipment; maintains HVAC system, including VAV boxes; thermostats; electrical systems, pneumatic controls, electrical and electronic controls, actuators, etc.; maintains boilers, domestic hot water systems and pumps.

Repairs and maintains machinery and mechanical equipment in accordance with diagrams, sketches, operating manuals, manufacturers’ specifications or supervisor’s instructions, using hand and power tools, precision measuring or testing devices.  Provides expertise and has a working knowledge in the mechanical aspects of construction and maintenance in the areas of electrical, plumbing, and HVAC. 

Perform a variety of skilled maintenance activities in the support of the University’s indoor swimming pool complex, including chemical control equipment, operation and maintenance of pumps and motors; and ensuring the total water quality.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

  • Responsible for complete maintenance in area of assignment.
  • Observes and adjusts a wide variety of mechanical equipment to assure proper operation.  This equipment includes pumps, engines, motors, conveyors, compressors and laboratory equipment.
  • Dismantles equipment for servicing, repair or installation of replacement parts.
  • Lubricates and cleans pumps, motors, fans, machinery and other mechanical equipment.
  • Replaces washers, seals, packing or parts on faucets, water coolers, flushometers, valves, traps, etc.
  • Clears stoppages in sanitary or storm drainage systems using plumber’s snake, vacuum or manual plungers.
  • Replaces defective bulbs, sockets, switches, ballasts, fuses, and receptacles in buildings or on the exterior areas of the campus.
  • Regulates steam and hot water equipment in mechanical rooms, offices, laboratories, residence areas, etc.  Adjusts valves, thermostats and dampers.
  • Maintain proper pool water chemistry including calibrating and adjusting chemical dispensers, and assures water purification standards.
  • Monitor pool functions to include reading gauges, graphs, meters, and control panels to ensure water quality.
  • Clean and maintain chemical dispensing units, pumps and boilers, as required.
  • Repair and maintain pool equipment, pumps, small and large motors, pipes, valves, chemical dispensing units and chlorinators.
  • Performs labor or other semi-skilled duties including drilling, digging, etc.
  • Cooperates and coordinates work with other crafts as needed
  • Maintains inspection duties according to established procedures and preventative maintenance schedules.  May be asked to formulate new task lists.
  • Reports unsafe conditions and building or equipment damage to supervisors.

SUPERVISORY RESPONSIBILITIES.  This is a non-supervisory position.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION and/or EXPERIENCE.  High school graduate or GED preferred.  A minimum of four years experience as a general or trades maintenance mechanic; or graduation from a recognized trade school and two years of acceptable experience.  Journeyman certificate preferred.

LANGUAGE SKILLS.  Ability to read blue prints, procedure manuals, work orders, equipment operating instructions and general correspondence (ie: memos, letters, etc.).  Ability to effectively communicate with staff, students, administration and visitors.  Ability to read and accurately complete maintenance requests, time sheets, supply requests, etc.

MATHEMATICAL SKILLS.  Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.  Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY.  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS.  Requires at least a type 2 refrigerant transition and recovery certification.  Journeyman Certificate preferred.  Must have valid Driver’s License and ability to meet University’s insurance requirements for driving University vehicles.

OTHER SKILLS AND ABILITIES.  Should be skilled in the refrigeration field including installation, trouble shooting and repair of equipment from small appliances to industrial size. 

Should be skilled in hydronics and other applications of heating and chiller systems.  This includes installation, trouble shooting and repair of gas fired furnaces, low-pressure steam boilers, chillers, pumping systems and air handling equipment.

Should be skilled in the electrical trade to include trouble shooting of industrial equipment, fixtures and controls.  Should be able to design and install electrical fixtures and equipment involved in various construction projects.

Should have a working understanding of DDC automated controls, pneumatic controls and other control systems.

Should have a general knowledge of computers operations (prefer MicroSoft Word and Excel).

Should be knowledgeable of water chemistry including chemical treatments for boilers, closed water loops and condenser and domestic water systems to prevent corrosion and scaling of equipment.  Chemical treatment duties consist of training, handling of water treatment chemicals, testing and management of pumps, controls and related equipment

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle or feel including the use of a computer keyboard; reach with hands and arms; work on their feet for several hours at a time; bend, stoop, climb ladder/stairs; and work overhead, using a ladder or scaffolding.  The employee is frequently required to lift and/or move up to 50 lbs.  The employee is occasionally required to climb extension ladders and to work while balancing, stooping, kneeling, crouching, or moving within confined areas including equipment, crawl and attic spaces; and talk or hear including the use of a telephone and 2 way radio.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Typically the employee works indoors, in classroom, business office and athletic facility environments with a moderate noise level.  Frequently the employee is required to work in the maintenance shop or mechanical rooms working with loud power equipment.  Occasionally the employee will be required to work outside the building in inclement weather doing construction, repair and maintenance functions.

Manager Student Accounts

General Statement of Job

The Student Accounts Manager coordinates activities in the student accounts functions by performing the following duties.

Specific Duties and Responsibilities

Essential Duties:

  • Interprets university policies and government regulations affecting student account procedures.
  • Processes information from a variety of offices on campus and makes appropriate adjustments to student accounts.
  • Coordinates Business Office side of the complete withdrawal process.
  • Serves as a Business Office representative in the future semester planning process.
  • Represents the Business Office in campus functions such as Fresh-Start, Grad Expo, International Student Panel, Franklin Tech Respiratory Care Day, and other activities as assigned.
  • Works closely with the Information Services department.
  • Maintains ongoing coordination with external partner firms such as Tuition Pay for student payment processes.
  • Sends billing to outside agencies and employers for students’ tuition.
  • Meets with students on appointment and drop-in basis to answer questions and resolve problems regarding their accounts.
  • May meet with family members regarding questions and problems.
  • Adjusts errors and complaints.
  • Reviews student employees’ paychecks prior to distribution to ensure that necessary student account balances are paid.
  • Performs routine office duties.
  • Assists at the Cashier’s window on an as-needed basis.
  • Maintains ongoing communications and rapport with other campus office such as Academic Affairs, Registrar, and Financial Aid.
  • Maintains accurate records and files in a retrievable fashion.
  • Performs other related duties as required.

Education, Experience, and Licenses

Bachelor’s degree (B.A. or B.S.) from an accredited college or university preferred.

Two to three years related experience and/or training; or equivalent combination of education and experience.  Prefer training and/or experience in basic accounting, and customer account management.  Prior experience in a Financial Aid or post secondary student support functions a plus. 

Notary preferred.

Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
  • Ability to write reports, business correspondence, and procedure manuals. 
  • Ability to effectively present information and respond to questions from groups of administrators, faculty, staff, students, vendors, government agencies and the general public.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. 
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to use discretion and judgment and work independently.
  • Ability to effectively use a calculator; possess Accounting knowledge.
  • Ability to effectively communicate orally (in person and by telephone) and in writing.
  • Ability to effectively operate a computer (prefer Microsoft Word, Excel spreadsheet and Access skills).
  • Ability to use (or quickly learn) the Employee Data and other software systems.
  • Ability to multi-task, yet maintain close attention to detail and timeliness of work production; ability to maintain highest level of confidentiality.
  • Ability to work in a positive team-oriented manner with a variety of people (students, faculty, staff, administrators, vendors and members of the public), including disgruntled individuals.
  • Requires the ability to accept, receive, and/or collect payments.
  • Requires the ability to prepare and/or process purchase orders.
  • Requires the ability to use small office equipment, including copy machines or multi-line telephone systems.
  • Requires the ability to use computers for data entry.
  • Requires the ability to use computers for word processing and/or accounting purposes.
  • Requires the ability to use highly technical computer applications.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, feel or use computer keyboard; reach with hands and arms; and talk or hear including the use of a telephone.  The employee frequently is required to stand and walk.  The employee is occasionally required to stoop, kneel, or crouch.  The employee must occasionally lift and/or move up to 15 pounds.  Specific vision abilities required by this job include close vision, distance vision, color perception, peripheral vision, depth perception, texture perception, and ability to adjust focus. Requires the ability to see, smell, taste, hear, and speak.

The noise level in the work environment is usually moderate.

NOTICE: The above job profile does not include all essential and nonessential duties of this job. All employees with disabilities are encouraged to contact Human Resources to review and discuss the essential and nonessential functions of the job. An employee with a disability can evaluate the job in greater detail to determine if she/he can safely perform the essential function of this job with or without reasonable accommodation.

 

Police Officer

SUMMARY

Enforces University regulations, and city and state laws as they apply on University property and designated areas by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Patrols assigned area on foot, bicycle, or in patrol car to prevent, discover, and deter the commission of crime, enforce university rules and regulations, provide personal and property security and traffic law enforcement.
  • Observes and makes note of suspicious persons, possible violators, hazardous conditions or unusual situations.
  • Checks buildings and property following security procedures; locks entry-ways and points of access as scheduled, takes notes and reports evidence of damage and possible break-ins.
  • Observes public or student gatherings and analyzes developments to determine need for action.
  • Responds to emergency alarms and dispatched calls regarding a variety of services including: illness, accidents, disturbances, crime and other acts against persons or property, animal control, and motorist assistance.  Provides necessary assistance and takes appropriate action based on analysis of situation and facts.
  • Assists in parking patrol activities including issuing citations and ordering vehicle removals.  Performs traffic control duties, directing automobile and pedestrian traffic to maintain safe and efficient flow.  Issues warnings or citations to drivers when violations of motor vehicle laws are observed.  May administer field sobriety tests.
  • Conducts preliminary investigations of incidents as necessary; collects and preserves physical evidence, protects crime scene, interviews suspects and witnesses, and file appropriate reports as directed by federal, state or local legal requirements.  Prepares court cases and provides legal testimony in response to subpoena as witness and / or reporting office to crime.
  • May arrest individuals and take into custody.  Processes arrested individuals by taking photographs, obtaining fingerprints, and writing arrest reports; transports violators to jail.
  • Provides escort service for designated individuals and money messengers, and assists with special events on campus.
  • Renders first aid as needed, following prescribed procedures and victim / personal safety precautions.
  • Takes and writes incident / accident reports, including those of missing / stolen property and criminal activity.
  • Provides general assistance and information to students, staff and members of the public.
  • Assists federal, state, county and city law enforcement authorities as requested or dispatched by the central office.
  • Prepares and files daily activity reports of disturbances, accidents, crimes and tickets issued in prescribed format.
  • May prepare and process documents such as citations, complaints, affidavits, and warrants.
  • May serve in the capacity of field training officer.

SUPERVISORY RESPONSIBILITIES.  Limited supervision will be exercised over assigned probationary officer(s) while acting in the capacity of a field training officer.  Supervision of crime scene / criminal incident as first responder until relieved by a designated supervisor.  Additional supervision of others may be exercised as specified by the Chief of Police or member of department management.

QUALIFICATIONS.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE.  Must be at least 21 years of age.  High school diploma or general education degree (GED) required.  Successful completion of the Missouri 600 hour police academy required for hiring as commissioned officer.  Advanced levels of education preferred.  Missouri POST certification is required as a condition of employment.  The employee must maintain all the continuing education requirements to remain POST certified as a condition of continued employment.  Commission to active officer duties will begin after certification is obtained.

LANGUAGE SKILLS.  Ability to read and interpret documents such as safety rules, operating and procedures manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of students, employees, law enforcement representatives and members of the public.

MATHEMATICAL SKILLS.  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY.  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS.  Valid driver's license and the ability to meet university insurance requirements for driving university owned or leased vehicles.  A safe driving record is required while a driving record without violations / summonses / arrests is preferred.

OTHER SKILLS AND ABILITIES.  Ability to perform in a calm, pleasant, professional manner combined with the ability to communicate effectively at all levels.  Must have the ability to effectively use a computer and a multi- channel police radio console.  In order to be selected, the candidate must pass a written exam, and pass a firearms proficiency exam and a have a successful personal interview. 

PHYSICAL DEMANDS.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear including the use of a telephone and radio equipment.  The employee frequently is required to walk; use hands to finger, handle, or feel including the use of computer terminals; and reach with hands and arms.  The employee is occasionally required to stand; sit; stoop, kneel, crouch, or crawl; and taste or smell.  The employee must occasionally lift and/or move more than 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

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