Human Resources

Job Descriptions 

 

 

Resident Director

General Statement of Job

The Resident Director provides general supervision of a residence hall complex consisting of resident students; including programming, advising, office management and staff training by performing the following duties.

Specific Duties and Responsibilities

Essential Duties:

Provides general supervision for a residence hall area of approximately 700+ students.

Supervises undergraduate student Resident Assistants.

Maintains hall office operations.

Maintains working relationships with other Student Affairs offices, Bursar’s Office, Food Service, University Police, and Physical Plant.

Serves as an advisor to the Residence Hall Association.

Assists Resident Assistants with the development and implementation of residence hall programs.

Counsels residents having personal, academic, lifestyle and career concerns; makes referrals when appropriate.

Promotes an environment conducive to academic pursuits and initiates appropriate disciplinary action when necessary.

Arranges for evening and weekend coverage with the other two Resident Directors. 

Assists the Director of Residence Life with the administration of summer conferences.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Oversees interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Performs other related duties as required.

Education, Experience, and Licenses

Bachelor's degree in area of Student Personnel, Counseling, Educational Administration or related field required.

Minimum six months experience required.

First Aid and CPR certifications required. Valid Driver's License and the ability to meet the University’s insurance requirements for driving University vehicles.

Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to read, analyze, and interpret general education periodicals, professional journals, university procedures, or university regulations. 
  • Ability to write reports, business correspondence, and procedure manuals. 
  • Ability to effectively present information and respond to questions from groups of students, staff, faculty and members of the general public.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to effectively communicate orally and in writing to individuals and groups.
  • Requires the ability to accept, receive, and/or collect payments.
  • Requires the ability to be accountable for inventory/property management.
  • Requires the ability to use small office equipment, including copy machines or multi-line telephone systems.
  • Requires the ability to use computers for word processing and/or accounting purposes.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk, sit, and talk or hear (including the use of the telephone). The employee is occasionally required to stand; use hands to finger, handle, feel or use a computer keyboard; reach with hands and arms; climb stairs; and taste or smell. Occasionally, the employee is required to work long hours (especially at night). Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Requires the ability to see and smell.

The noise level in the work environment is usually moderate.

NOTICE: The above job profile does not include all essential and nonessential duties of this job. All employees with disabilities are encouraged to contact Human Resources to review and discuss the essential and nonessential functions of the job. An employee with a disability can evaluate the job in greater detail to determine if she/he can safely perform the essential function of this job with or without reasonable accommodation

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Administrative Assistant to the Provost/Vice President for Academic Affairs

Department:            Academic Affairs

Reports To:            Vice President Academic Affairs

FLSA Status:          Non-Exempt

Job Category:         Secretarial/Clerical

SUMMARY

Keeps academic affairs records and relieves officials of clerical and administrative work by performing the following duties. (Note: a detailed attachment lists more specific information.)

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Manages Vice President's calendar and independently schedules appointments.

Screens incoming calls and correspondence and responds independently when possible.

Prepares memorandums outlining and explaining academic affairs' administrative procedures and policies.

Serves as coordination point for all activities involved with two Commencements and one Honors Convocation each year.

Coordinates the preparation and distribution of numerous publications including Class Roster, Faculty and Secretarial Rosters, Administrative Calendar.

Coordinates and distributes Faculty Part-Time, Overload and Summer contracts 

Coordinates and distributes Full-Time Faculty contracts.

Prepares confidential correspondence, reports, and other complex documents including information for press releases and proposals to the Board of Governors.

Coordinates the facility reservations of Corley Auditorium for all special events.

Creates and maintains database and spreadsheet files.

Coordinates and maintains records of Faculty Leave records such as Sabbaticals, absence and Travel (Institutional and Personal).

Coordinates and maintains records for the Promotion process.

Maintains and serves as college custodian of Part-Time and Contract Faculty permanent academic records.

Arranges complex and detailed travel plans and itineraries, compiles documents for travel-related meetings.

SUPERVISORY RESPONSIBILITIES.  This is a non-supervisory position.

QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE.  High School diploma or GED required.  One year certificate in secretarial/office management from accredited college or technical school; or twenty four (24) months related administrative secretarial experience and/or training; or equivalent combination of education and experience.  Prefer Associate Degree in Secretarial/Office Management.

LANGUAGE SKILLS.  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively one-on-one and/or before groups of students, faculty, staff and members of the public.

MATHEMATICAL SKILLS.  Ability to calculate figures and amounts.

REASONING ABILITY.  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS.  None required.

OTHER SKILLS AND ABILITIES.  Ability to effectively communicate orally (in person and by telephone) and in writing; ability to effectively operate a computer (prefer MicroSoft Word, Excel and Access skills); ability to maintain high level of confidentiality; and ability to work in a positive team-oriented manner with a variety of people (students, faculty, staff, administrators, and members of the public).

PHYSICAL DEMANDS.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel or use a computer keyboard; reach with hands and arms; and talk or hear including the use of a telephone.  The employee frequently is required to stand, walk, and sit.  The employee is occasionally required to stoop, kneel, or crouch.  The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

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Campus Card Service Center Clerk    

Department:            Card Center Service Center

Reports To:            Manager Campus Card Service Center

FLSA Status:          Secretarial / Clerical

Job Category:         Non-Exempt 

SUMMARY

The Campus Card Service Center Assistant supports the operations of the Campus Card Service Center by performing the following duties in a courteous and effective manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Produces patron IDs using video imaging equipment and software.

Monitors and reconciles patron data downloaded from Banner software system.

Assists in the maintenance of card production hardware (cameras, computers, printers, etc.).

Receives funds for debit card accounts and business service operations.

Maintains cardholder records and accounts.

Communicates and coordinates with campus departments such as University Police, Information Technology, Residence Life, Food Service, and others to coordinate system activities and promote excellent customer service.

As directed maintains card system door access grid in accordance with University security policy.

Promotes and exhibits a spirit of interdepartmental cooperation.

Demonstrates excellent customer service that reflects the importance of our students, faculty and staff.

Assists in promoting the campus card program.

Checks remote campus card reader equipment to ensure excellent working order and performs maintenance or requests maintenance as needed.

Sells consigned or community event tickets by using point-of-sale system.

Reconciles cash drawer for point-of-sale retail transactions.

Coordinates the sale and/or distribution of athletic event tickets.

Reconciles sales and initiate timely payment for third party system vendors such as food service, beverage and snack vending companies.

Generates system reports and compiles information for University departments and vendors.

Prepares business office deposits for debit card account deposits.

Performs routine office functions such as copying and faxing.

Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES.  This is a non-supervisory position.

QUALIFICATIONS.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE.  High School diploma (or GED) and computer skills required.  Experience in a customer service function required.

LANGUAGE SKILLS.  Ability to read and comprehend simple instructions, short correspondence and

memos.  Ability to compose simple correspondence.  Ability to effectively present information in one-on one and small group situations to the public, students and other employees of the organization.

MATHEMATICAL SKILLS.  Ability to add, subtract, multiply and divide in common units

of measure including currency.  Ability to compute rate, ratio and percent.

REASONING ABILITY.  Ability to deal with a variety of information presented in oral or

written formats.  

CERTIFICATES, LICENSES, REGISTRATIONS.  None required.

OTHER SKILLS AND ABILITIES.  Ability to maintain highest level of confidentiality. Ability to work in

a team oriented manner with other staff and members of the public.  Ability to solve problems and work with individuals in a positive manner.  Ability to effectively use a variety of office machines (computer ; credit/debit card machines; video imaging machines; cash register; fax; copiers; etc.).

PHYSICAL DEMANDS.  While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, feel or use a computer keyboard; and talk or hear (including the use of a telephone).  The employee is occasionally required to stand and walk.  The employee must occasionally lift and/or move up to 20 pounds.  Specific vision abilities required by this job include close vision, ability to adjust focus, and color vision.

WORK ENVIRONMENT.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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