Information Technology

User Services

Hours of Operation

  • Days:
    Monday - Friday
  • Time:
    8 a.m. - 5 p.m.

Meridian Phone System Menu Guide

Accessing Your Mailbox

From Your Own Extension

  1. Press the MESSAGE key or dial 5000, the voice mail access number
  2. When prompted for “Mailbox?”, press #
  3. Enter your PASSWORD, then press #

From Another Extension

  1. Press the MESSAGE key or dial 5000, the voice mail access number
  2. Enter your MAILBOX NUMBER (your extension number), then press #
  3. Enter your PASSWORD, then press #

From an Outside Line

  1. Dial 417-659-4390
  2. Enter your MAILBOX NUMBER (your extension number), then press #
  3. Enter your PASSWORD, then press #

Express Messaging

Leave a message directly in a mailbox without logging into your own mailbox.

  1. Dial the Express Messaging Access Number, 5001 (internal), or 417-659-4391 (external).
  2. Enter the MAILBOX NUMBER where you wish to leave a message
  3. Press #
  4. Wait for tone, then record your message
  5. Hang up

Setting Up Your Mailbox

First-Time Login

  1. Press the MESSAGE key or dial 5000, the voice mail access number
  2. Enter your MAILBOX NUMBER (if required), then press #
  3. Enter your temporary password, (12 + Mailbox Number), then press #
  4. The system will ask you to enter a new password and then confirm the new password by entering it again.

NOTE: After changing your password, ignore audible prompts and immediately record your name.

Record Your Name

  1. Press 829
  2. Press 5 to record
  3. Press # to end the recording
  4. Press 4 to return to your messages

Record Your Greeting

  1. Press 82
  2. Press 1 to select your external greeting (2 for internal, 3 for temporary)
  3. Press 5 to record
  4. Press # to end the recording
  5. Press 2 to play the greeting
  6. To re-record, press 76 to delete, then 5 to record
  7. Press 4 to return to your messages

Logging Off of Voicemail

  • Press 83
  • Hang up

Change Your Password

  1. Press 84
  2. Enter your old password
  3. Press #
  4. Enter your new password (4-16 digits), then press #.
  5. Enter your new password again, then press #

Playing Your Messages

After logging in you will hear the mailbox summary, you may listen to the summary or begin to play your messages.

Press 2 to PLAY the message  
Press 76 to DELETE the message Press 76 again to RESTORE a deleted message
Press 6 to go to the NEXT message Press 4 to go to the PREVIOUS message
Press 1 to SKIP BACKWARD while listening to the message Press 3 to SKIP FORWARD while listening to the message
Press # to PAUSE message
Press 2 to RESUME playing the message
Press 23 to SPEED UP message playback Press 21 to SLOW DOWN message playback
Press 86, MESSAGE NUMBER, and # to go to a specific message Press 72 to play the MESSAGE ENVELOPE (time and date)

Forward A Message

From your mailbox to another mailbox.

  1. Press 73 after listening to the message
  2. Enter the MAILBOX NUMBER or distribution list number where the message is to be forwarded, then press #
  3. Enter other mailbox or distribution list numbers followed by #
  4. After you have entered all numbers, end with #
  5. Press 5 to record an introduction
  6. Press # to end your recording
  7. Press 79 to send the message

Reply to the Sender

From your mailbox to the sender’s mailbox.

  1. Press 71 after listening to the message
  2. Press 5 to record
  3. Press # to end your recording
  4. Press 79 to send the message

Call the Sender

  1. Press 9 to call the sender’s telephone immediately after listening to the message
  2. SPEAK to the sender
  3. HANG UP when finished

Composing Messages

Send a message directly to a mailbox without ringing the line

  1. Press 75 while logged into your mailbox
  2. Enter the MAILBOX NUMBER or distribution list number, then press #
  3. Enter other mailbox or distribution list numbers followed by #
  4. After you have entered all numbers, end with #
  5. Press 5 to record
  6. Press # to end your recording
  7. Press 79 to send the message

Message Tagging

Use message tagging before pressing 79 to send.

  1. Press 701 for URGENT delivery (Urgent messages play back first.)
  2. Press 704 for PRIVATE delivery (Messages cannot be forwarded.)
  3. Press 705 for ACKNOWLEDGMENT (Receive notification that your message has been played.)
  4. Press 706 for TIMED DELIVERY (Record a message today for future delivery.)
  5. Press 701, 704, 705, or 706 to REMOVE a tag before sending
  6. Press 79 to send the message

To Bypass A Personal Greeting

  1. Press # while listening to the greeting
  2. After the tone, leave your message

Creating/Modifying Distribution Lists

To access Distribution Lists

  1. Press 85 while logged into your mailbox
  2. Enter a number from 1-99 to identify the list
  3. Press #

To create a Distribution List

  1. Press 9 to record a name for the list
  2. Press 5, record the LIST NAME
  3. Press # to end your recording
  4. Press 5 to begin adding mailboxes to the list
  5. Enter each mailbox number followed by #
  6. Press # when the list is complete

To play the contents of the Distribution List

  1. Press 2

To edit a Distribution List

  1. Press 6 to search for a mailbox
  2. Enter the mailbox number followed by #
  3. Press 5 to add a mailbox
  4. Press 76 to delete a mailbox

To delete a Distribution List

  1. Press 76 to delete the list
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