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User Services

Email: helpdesk@mssu.edu
Phone: 417-659-4444
Location: Plaster Hall 122

Hours of Operation

Monday - Friday:
8 a.m. - 5 p.m.

User Services

User Services is the information technology point of contact for MSSU students and employees. We strive to develop and maintain a positive relationship with the campus community and proactively seek methods to improve customer service and relations.

Robert Tessman
User Services Supervisor

Office: Plaster Hall 133 (Campus Map)
Phone: 417.625.9806
Email: Tessman-r@mssu.edu

User Services Staff

	Sam Agee IT Support Specialist Office: Plaster Hall 125 Phone: 417.625.3565 Email: agee-s@mssu.edu
	Jon Ernst Software Installer Office: Plaster Hall 128 Phone: 417.625.3181 Email: ernst-j@mssu.edu
	Jim Hartje IT Support Specialist Office: Plaster Hall 134 Phone: 417.625.9889 Email: hartje-j@mssu.edu
	Jason Otero Software Installer Office: Plaster Hall 133 Phone: 417.625.9370 Email: otero-j@mssu.edu
	Kevin Pyle Software Installer Office: Plaster Hall 123 Phone: 417.625.3097 Email: pyle-k@mssu.edu
	Rae Surber Switchboard Operator Office: Plaster Hall 124 Phone: 417.625.9598 Email: surber-ra@mssu.edu

Student Staff

	Grant McConnaughey (Intern) Email: mcconnaughey-g@mssu.edu
	Jonathan Pickett (Intern) Email: pickett-j@mssu.edu
	Landon Link Email: LinkL002-SW@mssu.edu
	Dakota "Cody" Gilmore Email: GilmoreD001-SW@mssu.edu
	Nathan Cantu Email:CantuN001-sw@mssu.edu
	James Stone Email: StoneJ004-sw@mssu.edu

	David Buckley Email: BuckleyD001-SW@mssu.edu
	Dylan Degani Email: DeganiD001-SW@mssu.edu
	Zach Jaggars Email: JaggersZ001-sw@mssu.edu
	Richie Lyons Email: LyonsJ001-sw@mssu.edu
	Keith Reiss Email: ReissK001-sw@mssu.edu
	Oliver Tole Email: ToleO001-SW@mssu.edu